Frequently asked questions
Rates
What is the rate for my boat ?
You can consult and download the port’s tariffs on our website. Rates depend on the overall length and width of the vessel and the mooring area.
Do the rates include all services ?
The rates available on the website are expressed inclusive of VAT (excluding tourist tax) and include the provision of water and electricity (except for vessels on 380V with a winter contract).
The rental of a Maréchal 125 socket is charged separately.
A diver is included for boats moored at the Vieux Port (anchor and mooring retrieval) from May 1st to September 30th.
When do rates change?
The low season runs from 01 November to 01 April, the shoulder season from 01 April to 30 April and from 30 September to 31 October, the high season from 30 April to 10 July and from 20 August to 30 September and the very high season from 10 July to 20 August.
What means of paiement do you accept?
The port accepts Visa, Mastercard and Amex credit cards and bank transfers (please state the name of the boat and the dates of your stay). Cash payments are limited to €300. Bank cheques are not accepted.
Booking deposits must be paid by credit card or online transfer. In case of difficulties, please contact us.
What’s the administrative situation of the port?
The port of Saint-Tropez is a public port administered by the town. Port tariffs are voted by the Town Council.
Flat-rate contracts
Do you have long term stay contracts?
How can I apply for a contract?
I can't submit my request online. What can I do?
If you still have problems, please contact us at port@ville-sainttropez.fr
When should I submit my contract request, and when will I receive a response?
Applications for low season (winter) packages are open from July to the end of September.
Applications for high season (summer) passes are open from January to the end of February.
Applications for annual pass renewals are open from November to mid-December.
A committee meets at the town hall to allocate places.
Responses for high season passes are given in March. For low season passes, the answers are given in September.
What document do I need to provide for my application?
You must absolutely provide the boat’s certificate of registry, the boat’s up-to-date insurance, the owner’s ID card and proof of residence.
When will I receive my contract?
The contract is sent electronically on the same day as the invoice. You will receive an e-mail from ZEENDOC containing a link to view and sign your contract electronically.
Remember to check your junk mail / spam.
Bookings
How do I book a berth in the Port of Saint-Tropez?
A central booking office is available to help you plan your stay. It can be accessed from the home page of the port website and from the ‘Book a berth’ page in Practical Information.
For boats over 18 metres, you need to create a Magelan E-resa account and apply for a holiday. For boats under 18 metres, you can make a booking request using the NAVILY application or on the website by selecting the -18m category. The answer will be given on the morning of the day.
My request has been processed, what should I do?
If your booking request has been accepted:
The deposit must be paid 15 days after the booking request has been processed. If not, the reservation will be cancelled. If your request has been accepted less than 15 days before your arrival, the deposit must be paid on receipt of confirmation.
The deposit paid at the time of booking will be deducted from the final bill for your stay.
The total amount of the stay must be paid before the arrival of the port.
Are the deposits refundable in case of cancellation?
Deposits will be refunded or moved only under the following conditions:
- Issuance of a special weather forecast by Météo France for the ship’s arrival date
- Damage to the ship preventing it from sailing (certificate from the shipyard specifying its immobilisation to be provided)
- Death or hospitalisation cancelling the charter or stay (certificate from the medical centre or doctor)
Quelle est la politique vis-à-vis des annulations ?
Cancellation policy :
- 2 days or more before the arrival date: full deposit payable
- 2 days or less: full stay
Can I choose my location in the port when making the reservation?
It is not possible to choose your pitch, but you can make a request in the comments section of the booking form. We do our best to satisfy our customers.
Can I make a reservation for a vessel under 18 meters?
For boats under 18 metres, you can only make a booking request via the NAVILY application 48 hours before the desired date. A reply will be given on the morning of the requested date.
If we have no more availability on Navily, you can go to the port entrance to check our availability on the day. We operate a first-come, first-served policy for boats under 18 metres.
What are the different locations in the port?
You can find a map of the port in the practical information tab, ‘Arrival Information‘
The port is divided into 3 basins:
- The Jean Lescudier basin, also known as the New Harbour: mooring on a hanger, behind the quay.
- The Old Port: mooring on an anchor or mooring line.
- The old port includes the Jean Reveille mole (old riggings) and the Môle D’Estiennes d’Orves (the red lighthouse breakwater), mooring along the quay.
- Le Pilon: basin outside the port reserved for the yachting association.
Stopover
What is the administrative procedure for my layover?
Once you have docked, please go to the harbour master’s office to check in. You will need to bring your ship’s papers and insurance.
Vessels longer than 24 metres must also provide the ‘health declaration’ available on your Magelan E-resa account or by downloading it here. Vessels over 45 metres in length must provide the “waste deposit declaration”, which can be downloaded here.
Is the duration of layovers limited?
Is there a waiting list ?
If the port is full on your dates, you can contact us to be put on the waiting list. The waiting list is only available for vessels over 18 metres.
In July and August the waiting list is open 24 hours before the desired date.
The waiting list for July and August will also be online in your Magelane Eresa space from 1 July. Changes and cancellations to the waiting list must be made by contacting the harbour master’s office. If the applicant cancels a night, he/she will be downgraded for the following nights requested.
Customers who are VIP members of the port are not subject to the 24-hour rule or to the downgrading on the waiting list.
Can we dock for a few hours during the day?
Boats wishing to moor for a few hours during the day must contact the Harbour Master’s Office on arrival at the harbour entrance to ask if a berth is available. The berth is free for 3 hours without connection (water and electricity). If connection and/or more than three hours, a half-fee based on the category of vessel will be applied.
Franchises are no longer accepted from 4pm (may vary according to availability).
What is the max length ?
Are there berths for electric vessels?
What are the benefits of the VIP CARD?
Services
Is it possible to rent shore power plugs?
Do you have diving service ?
Can I pump out my ship during my stopover?
Yes, the harbour master’s office offers a free waste water pumping and bilge water pumping service.
Waste water pumping available every day between 8am and 5pm by appointment only 24 hours in advance.
Bilge pumping available every day between 9am and 12pm by appointment only 48 hours in advance.
How can I collect and sort my waste?
The harbour master’s office has set up several collection points for household waste and a Clean Point (in the technical area) for toxic waste.
There is also a waste collection service on the quayside and at sea.
More information on the ‘Environment’ page, waste reception plan.
Is a refueling station available?
A refuelling station is located on the pier of the green lighthouse and 8 companies have signed agreements for the delivery of normal and tax-free fuel around the port. More information on the ‘Services’ page under ‘Port infrastructure’.
Is Wi-Fi available for port clients?
Yes, there is a free WIFI connection reserved for yachtsmen. A code will be given to you when you check in at reception.
Is there a concierge service?
A goods locker is available at the harbour master’s office for port customers only.
If you are planning a stopover, you can have your goods delivered to the harbour master’s office. Please note the name of the boat and your mobile number on the delivery address so that we can contact you when we receive it.
Can my boat be craned?
A craning zone is available at the Arman site (Technical Zone).
Contact: +33 (0) 6 15 44 45 62
Is there a slipway?
Yes. A slipway is located at Port du Pilon. It is accessible free of charge; however, please note that the water is shallow.
Is there a shipchandler ?
Shipchandler: a shipchandler is located near the Villanova shipyard.
Open Monday to Friday, 9.30am – 12.30pm and 2.30pm – 5.30pm (opening times vary depending on the season).
Tel: +33 (0) 4 94 97 90 38
Saint-Tropez Lounge Club
How can I access the Saint-Tropez Lounge Club?
Non-members are welcome to enjoy a pleasant moment on the terrace and in the indoor lounge.
Part of the terrace is reserved for visitors according to the established schedule; access may therefore be restricted.
What are the benefits of being a member of the Saint-Tropez Lounge Club?
What are the opening hours of the Saint-Tropez Lounge Club?
What are the events at the Saint-Tropez Lounge Club?
During peak season, from June to August, the Saint-Tropez Lounge Club organises weekly Lounge Live Music evenings that are open to the public. We strongly recommend booking in advance.
We also recommend following us on social media @portsainttropez to stay informed about events.
Can I privatize the Saint-Tropez Lounge Club?
Parking
Does the berth include a parking space?
The berth does not include a parking space at the Port Parking. However, vessels on fixed-term contracts may benefit from a special rate by providing proof of their mooring at the parking office.
VIP clients receive 2 parking cards and 2 marina access passes.
Members of the Saint-Tropez Lounge Club receive 1 parking card and 1 marina access pass.
How can I park my vehicle in the Capitainerie esplanade?
During the summer season, access to the harbourmaster’s office esplanade is reserved. If you wish to park your vehicle as a customer of the port, you can make a request at the beginning of the season (April/May) for the purchase of a day or season pass, subject to the agreement of the management.
How can I access the Môle Jean Réveille by car?
In season (from May) access to the Môle Jean Réveille and the Môle d’Estiennes d’Orves is restricted.
Passes can only be purchased from the car park office.
How to access to MJR and the Capitainerie Office for taxis, shuttles, and private hire vehicles?
During the season (from May onwards) access to the Harbour Master’s Office, the Jean Réveille Mole and the Estiennes d’Orves Mole by car is controlled.
Since summer 2023, passes for the MJR, formerly sold at the harbour master’s office, have been sold at the car park office only.
Passes for the Harbour Master’s Office are sold at the Harbour Master’s Office under agreement with management.
Environment
Is the Port of Saint-Tropez committed to the environment?
The Port of Saint-Tropez is committed to the Ports Propres (Clean Ports) initiative.
It was certified Ports Propres on 15 December 2023, then certified Ports Propres Actifs en Biodiversité (Clean Ports Active in Biodiversity) on 15 January 2025.
This certification, recognised nationally and internationally, guarantees that marinas operate in an environmentally responsible manner.
It is based on demanding criteria and regular inspections to ensure that the port, its facilities and its staff are managed appropriately in response to environmental and biodiversity protection issues.
What actions has the Port of Saint-Tropez taken?
As part of the Ports Propres initiative since 2012, the Port of Saint-Tropez continues to invest and take action to protect the environment and improve its ecological practices.
You can find a history of the port’s actions over the years on our ‘Environment’ page.
The Port of Saint-Tropez is proud to offer boaters calling at the port a free waste water and bilge water pumping service.
It also provides a charging station for electric boats, as well as several collection points for waste sorting, including ordinary waste and hazardous waste.
Every year, all port staff receive training related to the Ports Propres initiative, both theoretical and, for the services concerned, technical.
This means that in the event of an incident (e.g. pollution in the port), the teams are able to respond quickly with the appropriate equipment to manage the situation effectively.
Finally, communication and awareness campaigns are organised each year by the port, in conjunction with its partners, to inform and educate users about good environmental practices.
What events are taking place at the Port of Saint-Tropez?
As a major hub for meetings and exchanges on the French Riviera, the Port of Saint-Tropez is particularly keen to host events related to committed nautical innovations and raising awareness of marine conservation.
The port regularly hosts events, demonstrations and awareness-raising activities related to the ecological transition of water sports, in collaboration with specialised stakeholders and committed partners.
All events and initiatives can be found on the ‘Environment’ page.
How should I collect and sort my waste?
The harbour master’s office has set up several collection points for household waste and a Point Propre (in the technical area) for toxic waste.
There is also a waste collection service on the quayside and at sea.
More information on the ‘Environment’ page Waste reception plan.
Events
What are the main event dates?
The main nautical events and their dates can be consulted directly on our website.
Several regattas are organised throughout the year by the Société Nautique de Saint-Tropez sailing club. You can consult their calendar here.
What are the main events in Saint-Tropez?
Around the harbour
How to arrive at the Port de Saint-Tropez ?
In the ‘Contact‘ section, you will find all the access options to the port (bus, water shuttles, etc.).
Is there a shipchandler ?
A shipchandler is located near the Villanova shipyard on Allée de l’Epi.
Open Monday to Friday from 9:30 AM – 12:30 PM and 2:30 PM – 5:30 PM (hours may vary depending on the season).
Phone: +33 (0) 4 94 97 90 38
Comment puis-je connaître le calendrier des croisières ?
The cruise schedule is available on the ‘Around the port’ page. Cruise passengers can only embark and disembark at the Estacade in the new port.
As part of the ISPS system, we invite all passengers on the maritime shuttles to comply with the security measures in force and to cooperate with the checks carried out by the security agents.
How can I contact the helipad on the port parking?
Helipad: an area has been set up near the pilon (in the harbour car park). Formerly open to the public with a request for authorisation from the town hall’s land department, it is now reserved for use by emergency services only.
USEFUL NUMBERS
BOAT PROFESSIONALS IN THE HARBOUR
Riva : +33 (0) 4 94 43 75 05
Mercurio : +33 (0) 4 94 97 02 22
Sportmer : +33 (0) 4 94 97 32 33
Villanova – CNB (Chantier naval de Beaulieu) : +33 (0) 4 94 97 00 19
Servaux : +33 (0) 4 94 40 75 82
Sun Cap : +33 (0) 4 94 97 11 23
Octopussy : +33 (0) 4 94 56 53 10
TECHNICAL ZONE
Arman : +33 (0) 6 15 44 45 62
FUEL STATION
Groupe Bergon : +33 (0) 7 85 21 48 71
SHIPCHANDLER CNB-VILLANOVA
Shop CNB – Villanova : +33 (0) 4 94 97 90 38
8 Allée du Quai de l’Epi, 83990 Saint-Tropez
Open Monday-Saturday
SAILING CLUBS
Société Nautique de Saint-Tropez : +33 (0)4 94 97 30 54
Yacht Club de Saint-Tropez : +33 (0) 4 94 97 73 07
SAFETY AT SEA
For emergency VHF Channel 16 or cal 196
Coast guard forces of Saint-Raphaël : +33 (0) 4 94 40 54 52
Nautical surveillance team : +33 (0) 4 94 96 75 21
POLLUTION & WASTE
Ecotank : +33 (0) 8 01 90 91 00
Emergen’Sea (pollution) : +33 (0) 8 01 90 91 00 (numéro vert)
WASTE AND BULKY ITEMS COLLECTION
Ecoboat (at sea) : +33 (0) 6 47 60 00 81
Pizzorno +33 (0) 4 94 97 10 27
MUNICIPAL SERVICES
City council : +33 (0) 4 94 559 000
Police station : +33 (0)4 94 54 86 65
Cars impound lot : +33 (0)4 94 54 75 48
PARKING
Parking du port : +33 (0) 4 94 977 499
Parc souterrain des Lices : +33 (4) 4 94 973 446
Parc du XVème corps : +33 (0) 4 94 972 334
CUSTOMS AND ADMINISTRATIONS
Customs (Toulon): 09 70 27 92 15
Maritime Affairs (Toulon): +33 (0) 4 94 46 83 83